Exam helpline in operation

THE Council for the Curriculum, Examinations and Assessment (CCEA) has set up a dedicated examinations helpline which offers advice and guidance for the thousands of students who are expecting their A-Level and GCSE results over the next fortnight.
By The Newsroom
Published 16th Aug 2010, 17:37 BST
Updated 17th Aug 2010, 22:38 BST

The helpline will be in operation from 9am until 5pm, from now until Friday, September 3.

Anyone with queries regarding CCEA’s examination results can call 9026 1260, email [email protected], or log onto the CCEA website www.ccea.org.uk to search for answers from the Frequently Asked Questions section.

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JJ Cavanagh, Examinations Manager at CCEA had these words of encouragement for students:“Results day can be a very exciting time, but we also understand that it can be an anxious time for students, their parents and their teachers.

"That is why CCEA provides a helpline which offers easy access to dedicated and experienced staff who can support students and give details of the full range of services that we offer.

"Access to this kind of information means that students are better prepared for making important decisions about their future. For example, CCEA offers an Enquiry about Results service where schools, on behalf of their students, can request that an examination is re-marked.

"In addition to the Helpline, the Frequently Asked Questions section of the CCEA website contains important information which is available out of normal office hours. This includes useful information on how to interpret your results.

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"I would like to congratulate all students who have completed examinations this year. I wish them all the best with their results and hope they have every success with their future career plans whether in employment or further study.”