SERC team host masterclasses

A Hospitality and Tourism Recovery Programme has been designed to provide a skills-led approach to supporting managers in the industry as they move through the pandemic restrictions into recovery ahead.

Management and staff across the Hospitality and Tourism sector have been under huge strain, as the industry has dealt with lockdowns and unable to resume full operations for the past year.

As identified by industry representatives, funded by the Department for the Economy and delivered in partnership across the six Further Education Colleges in Northern Ireland, the free programme will help address the key challenges this sector faces.

The bespoke training is aimed at Hospitality and Tourism industry managers and technical specialists of all levels, with an Institute of Leadership and Management (ILM) / Chartered Management Institute (CMI) Level 3 accredited qualification also on offer to eligible businesses.

Elaine Flynn, Commercial Contract Manager at SERC said, “The series of masterclasses are designed to meet the needs of the sector and will be delivered online in partnership across all six FE Colleges and will be fully contextualised, bite-size learning sessions.”

Commencing May, the Technical Skills Series of masterclasses, will promote skills development in areas such as Podcasting for the Tourism industry (June 3), as well as interactive specialist Hospitality including Chocolatier Workshop (May 27).

Further supporting this skills intervention initiative is the delivery of an ILM/CMI Level 3 Award in Leadership and Management that will have a specific focus on the required skills to boost recovery, as identified by sector representatives within the Hospitality and Tourism industry.

The ILM/CMI Level 3 Leadership and Management courses will be available across all NI Colleges from April – June, commencing at SERC on June 1, Tuesday and Thursday 9.00am – 12.30pm, for 4fourweeks.

For more information visit www.serc.ac.uk/business-services.